Top 5 online ordering systems
Considering moving away from third-party delivery apps and adopting your own online ordering platform? The online ordering market is cluttered with choice, but we’ve done the hard work for you and chosen our top five online ordering platforms worth checking out.
Toast Online Ordering advertise themselves as the online ordering system for restaurants who care deeply about their digital guest experience.
Their online ordering system is integrated into their broader range of solutions servicing both the front and back of house, including menu management, kiosks, and a point of sale system. While their online ordering system offers all of the normal features you’d expect, they also offer a few neat features like sound notifications for incoming orders and the ability to limit order acceptance during busy times.
Particularly powerful is being able to leverage order data and gain insights into your customer base and ordering patterns, allowing you to tailor promotions and streamline your inventory management process.
Toast’s pricing is a flat monthly fee and is not based on commission. Their website includes a handy calculator you can use to see just how much you could save by switching to Toast online ordering from third party delivery vendors.
SOOP is an online ordering platform which is powered by artificial intelligence. Its text messaging solution makes it particularly appealing to millennials, with customers able to order, request menus or reorder with a simple text message.
Multiple menus can be created allowing pricing and menu items to change at different times - for example, weekend brunch menus or happy hour pricing. Ordering is done directly through the menu on your website - no need for customers to navigate to a separate page to order (meaning there is less chance to lose the customer from the sale).
For pizza restaurants, SOOP offers its ‘revolutionary’ Pizza Builder, allowing customers an easy and accurate way to order a pizza - even allowing a choice of which side of the pizza extra toppings are added to!
Introductory pricing starts at $99/month, with a per order cost of 3.2% + $.20 per transaction.
GloriaFood is a free online ordering system for restaurants. Their ‘do it yourself’ offering enables restaurants to accept unlimited orders at absolutely zero cost: no set-up fees, no contracts, and no commission per order. To supplement their free solution, the platform offers more premium services at a fee such as online payment services and branded mobile apps.
Their online ordering can be added to your restaurant website in minutes: simply set-up your restaurant profile; use the restaurant menu builder to add your menu; and install the order taking app. Integration with Facebook also means you can start selling your foods and receive orders straight from your Facebook page.
GloriaFood also offer additional services including table reservations, a website generator, and promotions engine.
CloudWaitress streamlines your digital solutions by offering a single platform that covers pickup and delivery requests (either on demand or scheduled) as well as table reservations. In-house customers can even order directly from their table via QR codes or NFC chip scan, reducing face-to-face contact.
Standard features include a real-time order dashboard with customizable notification system; a comprehensive menu builder; and multi-store management, great for restaurants with multiple locations. Individual staff accounts can be created to restrict access to sensitive information or individual locations. They also offer an events log, which can be used to track an order throughout its lifecycle and maintain staff accountability.
The platform is fully integrated with a number of payment systems including Stripe and PayPal, and also integrates with Facebook and Google for delivery tracking and social log-in.
A free Starter package is available inclusive of 100 free online orders; fixed price packages then start at $80 per month / store for unlimited orders.
ehungry makes it easy to get started - all you have to do is send them your menu, and they’ll get it all set up for you for free. Orders can be received however you’d like, whether by e-mail, fax, SMS, web, app, tablet, direct to printer or more. All customer payments are made directly to your payment processing system (not theirs), meaning less fees and money in your pocket quicker.
The feature-rich system supports pickup, delivery, dine-in and curbside catering, and offers extra features like advanced prep time and support for multiple locations and franchisees. A customer database is in-built allowing customers access to easy and fast reordering with personalized recommendations and the ability to offer coupons and discounts to drive loyalty. Customer and order data can also be exported or integrated with external services such as Zapier, Shipday and Square.
ehungry is free for 30 days and then charges 1.9% per order, with no set-up fees or contracts. Their website offers a free demo and an online ordering comparison tool to make choosing an online ordering system easy.
Once you’ve chosen your online ordering platform, it’s easy to integrate with In-house Delivery. Online orders are automatically routed to our dispatch solution and allocated to the best driver, either from your own fleet of drivers or our extensive network. Get started today!